Privacy Policy

Last Updated: September 21, 2026

RIVMAROY operates this website and online store, including related content, features, tools, products, and services, to provide customers with a convenient and reliable shopping experience (“Services”).

RIVMAROY online store is owned and operated by Chongqing Kunhongyuan Network Technology Co., Ltd. RIVMAROY is powered by Shopify, which provides the e-commerce infrastructure that enables us to offer our Services.

This Privacy Policy explains how we collect, use, disclose, and process your personal information when you visit rivmaroy.com, browse our decorative product collections, place orders, communicate with customer support, interact with advertisements, or otherwise use our Services.

If there is any conflict between our Terms and Conditions and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will apply to privacy-related matters.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and agreed to the terms described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.

Personal information does not include information collected anonymously or processed in a way that can no longer reasonably identify an individual.

Depending on how you interact with RIVMAROY, applicable laws, and your privacy choices, we may collect or process the following categories of information:

  • Contact Information: Including your name, email address, phone number, billing address, and shipping address.
  • Account Information: Including account details, login information, saved addresses, preferences, and related settings (where applicable).
  • Order and Transaction Information: Including viewed products, items added to cart, purchased decorative products, order history, payment status, returns, exchanges, cancellations, and transaction identifiers.
  • Payment Information: Payment details are processed through third-party payment providers. RIVMAROY generally does not store complete payment card numbers or security codes.
  • Customer Support Information: Including messages, order details, product inquiries, photos, and any information you voluntarily provide when contacting our support team.
  • Device Information: Including browser type, device type, operating system, IP address, network information, and online identifiers.
  • Website Usage Information: Including visited pages, viewed products, search activity, shopping behavior, checkout interactions, referring websites, and access dates and times.
  • Advertising and Analytics Information: Including advertisement interactions, campaign information, conversion events, and measurement information where permitted by applicable laws.
  • Cookie and Privacy Preference Information: Including cookie choices, consent preferences, and browser or device privacy signals.

Sources of Personal Information

RIVMAROY may collect personal information from the following sources:

  • Directly From You: When you place orders through our website, create an account, subscribe to newsletters, contact customer support, or provide information.
  • Automatically Through Our Website: Through cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.
  • Shopify and E-commerce Service Providers: Through platforms and services that support the operation of our online store.
  • Payment Service Providers: Through payment processors that securely handle transactions.
  • Shipping and Logistics Providers: Through companies involved in order fulfillment, delivery, and tracking services.
  • Advertising and Analytics Providers: Through services that help us understand website performance and advertising effectiveness.
  • Fraud Prevention and Security Providers: Through services that assist in protecting our website and customers.

How We Use Your Personal Information

Depending on your interactions with RIVMAROY and the Services you use, we may process your personal information for the following purposes:

Providing and Improving Our Services

We use personal information to operate our website, process orders, arrange shipments, provide tracking updates, manage customer accounts, process returns or refunds, respond to inquiries, and improve the overall shopping experience.

Payments and Transactions

We may use personal information to process payments, verify transactions, prevent payment fraud, maintain order records, and manage refunds, cancellations, or other transaction-related activities.

Marketing and Advertising

Where permitted by applicable laws, we may use information to measure advertising performance, understand customer interactions, improve marketing activities, analyze customer interests, and provide relevant information.

Website Analytics and Improvements

We may analyze website activity, product interactions, browsing behavior, and customer journeys to improve website functions, product presentation, and user experience.

Security and Fraud Prevention

We may process information to identify, investigate, prevent, or respond to fraud, unauthorized activities, security issues, misuse, or other potentially harmful activities.

Communicating With You

We may use your personal information to provide customer support, answer questions, send order confirmations, provide shipping updates, respond to requests, and maintain communications related to your purchases or our Services.

Legal and Compliance Purposes

We may process personal information when necessary to comply with applicable laws, regulations, legal obligations, accounting requirements, contractual obligations, or lawful requests from authorities.

Cookies and Similar Technologies

RIVMAROY and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies to operate, analyze, and improve our website.

These technologies may be used for the following purposes:

  • Enable essential website functions.
  • Maintain shopping cart and checkout features.
  • Remember website preferences.
  • Improve website performance and customer experience.
  • Analyze traffic and customer interactions.
  • Measure advertising effectiveness.
  • Understand product interests and shopping behavior.
  • Support marketing activities where permitted by applicable laws.

Cookies and similar technologies generally include strictly necessary technologies, functional technologies, analytics technologies, and advertising technologies.

Strictly necessary technologies may remain enabled because they are required for basic website operation.

Where required by applicable laws, RIVMAROY will obtain appropriate consent before enabling non-essential analytics or advertising technologies.

You can manage available cookie preferences through the cookie control features provided on our website.

Advertising, Analytics, and AppLovin

RIVMAROY may work with advertising, analytics, attribution, and measurement partners to understand customer interactions, evaluate advertising performance, improve marketing activities, and prevent fraudulent activities.

One advertising and measurement partner we may work with is AppLovin Corporation (“AppLovin”).

When enabled, AppLovin technologies may use cookies, pixels, scripts, APIs, or similar technologies.

Depending on the technology configuration, applicable laws, and your privacy choices, information processed by advertising partners may include:

  • IP address.
  • Browser and device information.
  • Device or advertising identifiers.
  • Website browsing activity.
  • Product browsing and shopping interactions.
  • Search activity.
  • Shopping cart and checkout events.
  • Purchase and conversion information.
  • Advertising interactions and campaign performance information.
  • Cookie and privacy preference signals.

AppLovin and similar partners may process information, where permitted by applicable laws, for purposes including advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, and improvement of advertising services.

RIVMAROY does not intentionally provide sensitive personal information for advertising purposes.

How We Disclose Personal Information

Where reasonably necessary, we may disclose personal information to operate our business, provide Services, complete transactions, maintain website security, measure advertising performance, or fulfill legal obligations.

Recipients may include:

  • Shopify and other e-commerce platform providers.
  • Payment processors and financial service providers.
  • Shipping, warehouse, and logistics providers.
  • Customer support service providers.
  • Technology, hosting, and security providers.
  • Analytics and measurement service providers.
  • Advertising and attribution providers.
  • Fraud prevention and risk management service providers.
  • Professional advisors and legal service providers.
  • Government authorities where required by law.

We may also disclose information related to business transactions, such as mergers, acquisitions, financing, restructuring, or transfers of business assets.

Relationship With Shopify

Our online store is hosted by Shopify.

Shopify may collect and process personal information related to your access to and use of our Services to provide, maintain, protect, and improve Shopify services.

Information submitted through rivmaroy.com may be processed by Shopify and other service providers located in different countries.

For more information about Shopify’s privacy practices, please review Shopify’s Consumer Privacy Policy:

https://privacy.shopify.com/en

Targeted Advertising and Privacy Choices

Depending on applicable privacy laws, certain advertising-related processing activities may be considered targeted advertising, sharing, or other regulated activities.

Where applicable, you may manage your choices through:

  • Cookie settings available on our website.
  • Available privacy preference tools.
  • Browser or device privacy settings.
  • Contacting RIVMAROY customer support.

Where required by law and technically supported, RIVMAROY respects applicable privacy preference signals, including Global Privacy Control (GPC).

Marketing Communications

Where permitted by applicable laws, RIVMAROY may send promotional communications regarding products, offers, updates, or services.

You may unsubscribe from marketing emails at any time through the unsubscribe option included in those emails.

Even after unsubscribing from marketing communications, you may still receive important transactional messages related to orders, payments, shipping, returns, security, or customer support.

Third-Party Websites and Links

Our website may contain links to third-party websites, payment services, social media platforms, or other online services.

Third-party websites may have privacy policies different from RIVMAROY. We are not responsible for the privacy, security, or content practices of third-party services that we do not control.

We recommend reviewing the privacy policies of third-party services before providing personal information.

Children’s Privacy

RIVMAROY’s website and shopping services are intended for general customers and are not directed toward children.

We do not knowingly collect personal information from children without parental consent or another lawful basis required by applicable laws.

If you believe a child has improperly provided personal information to us, please contact us so that we can review and take appropriate action.

Information Security

RIVMAROY uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission, electronic communication, or storage system can guarantee absolute security.

Please do not send sensitive information through ordinary email, including complete payment card numbers, passwords, or security codes.

Data Retention

RIVMAROY retains personal information only for a reasonably necessary period for purposes including:

  • Processing and maintaining customer orders.
  • Providing customer support.
  • Handling returns, refunds, and exchanges.
  • Preventing fraud and maintaining website security.
  • Resolving disputes.
  • Fulfilling legal, tax, and accounting obligations.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

  • Right of Access: Request access to the personal data we hold about you.
  • Right of Deletion: Request deletion of certain personal information.
  • Right of Correction: Request correction of inaccurate information.
  • Right of Data Portability: Request a copy of eligible personal information.
  • Right to Object: Object to certain types of processing.
  • Right to Withdraw Consent: Withdraw consent where processing is based on consent.
  • Right to Opt Out: Where applicable, choose to opt out of certain advertising-related processing activities.

International Data Transfers

RIVMAROY works with service providers, technology partners, payment providers, advertising partners, and logistics providers operating in different countries.

As a result, personal information may be transferred, processed, or stored in locations outside your country of residence.

Where required by applicable laws, appropriate safeguards will be applied to international data transfers.

Changes to This Privacy Policy

RIVMAROY may update this Privacy Policy from time to time to reflect changes in our business operations, website features, technologies, service providers, or applicable legal requirements.

When this policy is updated, we will revise the “Last Updated” date displayed at the beginning of this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, our privacy practices, or if you would like to exercise applicable privacy rights, please contact us.

Brand: RIVMAROY

Website: rivmaroy.com

Legal Entity:
Chongqing Kunhongyuan Network Technology Co., Ltd.

Registered Address:
2nd Floor, No. 310 Huafu Avenue North Section, Huayan Town, Jiulongpo District, Chongqing, China

Unified Social Credit Code:
91500107MAEG5FPM4A

Customer Support Email:
service@rivmaroy.com

rivmaroy.com is owned and operated by Chongqing Kunhongyuan Network Technology Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.